Here is another good resource on the HBS site: How Leaders Create Winning Streaks.

This is an executive summary of an audio conference delivered by Rosabeth Moss Kanter, author of Confidence: How Winning Streaks and Losing Streaks Begin and End, a book that deals with the importance of confidence as a driver of organizational success.

Rupa Goswami defines confidence or niscayat, as an important element in success in spiritual endeavour.

Here is the overview:

Confidence in an organization is more than just a spirit of “We can do it.” It is the foundation, systems, and culture involving positive behaviors such as open communication, self-scrutiny, respect, teamwork, accountability, collaboration, and initiative that result in winning. In turn, winning breeds greater confidence and raises the company to an even higher level.

Building organizational confidence, especially in turnaround situations where organizations have been on losing streaks, is the work of leaders. Leaders must instill confidence by combining short-term “bold strokes” to quickly mobilize the organization, with initiating a “long march” that changes systems and habits. Leaders must start by building credibility and confidence in the organization through small wins. This can occur by fixing the work environment that people see every day and investing in people even prior to the achievement of results.